About

WELCOME

A BIT ABOUT US

We are a boutique Day Spa, situated in the Adults Only, Shantara Resort.


- We are open to the public, but only to ages 15 + are permitted at the resort. Strictly no children are to come onto the property.

- We are a short stroll from Macrossan Street and the Beach.

- Underground parking is available for the duration of your treatment.

- The Day Spa is located on the ground floor near Resort Reception. There is a waiting area available.


Please note:

Treatments must be booked 24 hours in advance to avoid disappointment.

Please see below for full Spa Etiquette

Nicole Matheson | Owner/Operator

I have a great passion for massage therapy and all things relaxation. I believe in tailored treatments, pressure point massage and a meditative style spa treatment experience. 


I have been in the Beauty & Spa industry for over 7 years working in both Australia and New Zealand. Previous to that I worked on Cruise Ships for 5 years.


In my downtime you will find me walking my dogs or at home cooking, entertaining and enjoying the tropical lifestyle here in FNQ.


I am currently on maternity leave after welcoming our baby girl into the world in Feb 2021 and will be returning to work mid way through the year. 

SPA ETIQUETTE

Opening Hours
By appointment only.


Online Bookings
Booking online is the fastest way to make a booking.

No payment is required and your appointment will be confirmed within the hour.


Parking
On site underground parking is available for your allocated treatment time only.
Street parking is also available for your convenience.


Arrival Time
Please arrive a minimum of 10 minutes prior to your treatment start time.


Late Arrivals
This spa experience is especially reserved for you, and will finish at the scheduled time.
Arriving late may shorten your treatment.


Rescheduling / Cancelling Appointments
A Minimum of 24 Hour’s notice is required to reschedule or cancel your appointment.


Health Conditions
Please advise of any conditions or concerns at the time of making your booking.
Wheelchair access available.


Gift Vouchers
Gift vouchers can be purchased in-store or online through our online booking system.
Gift vouchers have a 6 month expiry.


No Child Policy
Shantara Resort is an adults only accommodation.


Dual Treatments
We do not offer dual treatments at Shantara Day Spa.
We can allow for the treatments to be back to back, one after the other with a small gap in-between.